Terms & Conditions Unveil Bio

Terms of using this website

This page of Terms and Conditions covers the rules that you as a visitor of this page must follow and agree with. By accessing the Unveil Bio website, you agree that the laws of Denmark must apply to all disputes arising from or relating to the use and contents and information given to you on this website. You also agree, that any disputes will be settled by the courts of Denmark.

Trademarks & Copyright

All content on this website is intellectual property of Unveil Bio. Content downloaded for personal or non-commercial use within your organization, must retain any and all indications of copyright, trademark or other proprietary status. Names of concepts, logos, images and signs used at this website, whether or not appearing in large print, bold or with the ® or ™ symbol, are trademarks of Unveil Bio or used of us under license.

Privacy & User Tracking

We are committed to ensure you that your privacy is protected when using our website. Using your personal information is key for us to continuously improve our website, considering how you as a user interact with and use our website. For the purpose of giving you the best user experience and to always be on the front of what we provide our visitors with, we collect and use personal information from you. Please read our Privacy Policy for more information about what type of data we collect, how we collect it, for what reasons we do this and what your rights as a visitor are.

Cookies

To better understand and track user behaviour we make use of cookies. Please read our Cookie Statement in order to understand what this means for you as a user. Cookies are small files that are stored on the device from which you access the internet by your browser. Cookies only record the Internet Protocol address of visitors and therefore do not provide any personal information. Nor do we track any of your activities outside our website.

Research Use Only

The customer acknowledges that the services provided by Unveil Bio are for research use only and are not being performed in a clinical laboratory (e.g., the Services are not being performed in an ISO 15189-certified laboratory). The services provided by Unveil Bio are not an article or accessory intended for medical purposes such as: diagnosis, treatment, prevention, monitoring, or alleviation of a disease, injury, or disability; compensation for an injury or disability; investigation, replacement, or modification of the anatomy or a physiological process or state; or control or support of contraception. Furthermore, the results provided by Unveil Bio are not intended to be medical advice. The services provided by Unveil Bio have not been subjected to any conformity assessment or other regulatory review, nor have they been certified, approved, or cleared by any conformity assessment body or other regulatory body in any country for diagnostic use or any other purpose.

Refund Policy

Except as set out in this agreement, all sales are final. If you are a resident of the European Union, you have the right to cancel the contract for the purchase of services or credits from Unveil Bio and obtain a refund within a period of 14 days beginning the day after purchase. Refunds will be processed within 14 days of receiving the customer's request for a refund, in accordance with EU law. Please note that once you access or utilize any services or credits that you purchase, you no longer have the right to cancel your purchase of these services or credits.

Direct information

When filling out the registration page or order form we collect the personal information (name, email, organization). This information will mainly be used to establish contact to you for the purpose necessary to provide the service you have requested. We use Stripe to securely process payments for the services we offer on our website. By providing your credit card information, you authorize us to charge your card for the total amount of your purchase. Your credit card information is stored by Stripe, a secure third-party payment processor, and is subject to their privacy policy. However, we do store the invoices (including billing address, VAT identifier and related data) on our servers for record-keeping purposes. By using our services and making a payment through Stripe, you agree to be bound by their terms of service and privacy policy, which are available on their website. We do not sell, rent or otherwise disclose your personal information to any company or person outside unveil Bio without securing appropriate permission. You should be aware that we may disclose personal information collected from you as required by law, for instance in response to a court order or subpoena. We may also disclose information in response to specific request from a law enforcement agency. Please read the Privacy Policy to get familiar with the rights you have as a user of this page. By contacting us, you can always request for a copy of your data and at all times edit or delete your personal data.

Disclaimer

All content and information provided by us on this website are for informational purposes. It should not be perceived as advice or recommendation of any kind and therefore, you should never act upon information provided on this website without consulting directly with us. All information on this website is provided ‘as is’ and we reserve all rights to alter, modify, delete, substitute or restrict access to any areas of our website. We do our very best to always provide correct, accurate and updated information to maintain our website, however errors may occur. For these errors Unveil Bio disclaims any and all liability. We also encourage you as a user to make us aware of any mistakes you believe may be occurring at our website. We do not accept liability for any indirect or direct damages, injury, lost opportunities, or lost profit arising for your access to, or inability to access, this website or elements downloaded from our site. This limitation also includes damages or any viruses that may affect your device by visiting our page. We do not accept any liability for loss incurred from failed sample submission, processing, or analysis. Samples will only be sequenced once and in the event of failed results, sequencing of the sample will not be repeated.

Questions

In case of any questions regarding our Terms & Conditions please reach out to us as soon as possible. You can do this by using our information email below.

Contact information

Unveil Bio ApS

Fruebjergvej 3

2100 Copenhagen

Denmark

Tel: +45 93 51 35 37

Email: support@unveil.bio